Shipping Policy

 

Last Updated: June 9, 2026

1. Overview

This Shipping Policy explains how Tatvakart processes, dispatches, and delivers orders placed through our website.

By placing an order with Tatvakart, you agree to the terms outlined in this Shipping Policy.

2. Shipping Coverage

Tatvakart currently ships across India.

International shipping may be available for select products and destinations. Availability may vary depending on local regulations, courier restrictions, and operational feasibility.

3. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment verification.

Orders are not processed, packed, or shipped on Sundays, public holidays, or during officially announced business closures.

During periods of high demand, festivals, promotional campaigns, or unforeseen circumstances, processing times may be extended.

4. Delivery Timelines

Estimated delivery times are:

  • Metro Cities: 2–7 business days

  • Non-Metro Locations: 3–10 business days

  • Remote Areas: 5–14 business days

Delivery timelines are estimates only and are not guaranteed.

Actual delivery times may vary depending on courier operations, weather conditions, local restrictions, public holidays, or other circumstances beyond our control.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Any free shipping offers are subject to change without prior notice.

6. Order Tracking

Once an order has been dispatched, customers will receive shipment tracking information through email, SMS, WhatsApp, or other available communication channels.

Tracking updates are dependent on courier systems and may occasionally be delayed.

7. Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Tatvakart shall not be responsible for delays, failed deliveries, losses, or additional costs resulting from incorrect, incomplete, or outdated shipping information provided by the customer.

Additional shipping charges may apply if an order must be re-shipped due to incorrect address details.

8. Failed Delivery Attempts

If delivery cannot be completed because:

  • The recipient is unavailable,

  • The address is incorrect,

  • Delivery is refused, or

  • Courier access is restricted,

the shipment may be returned to Tatvakart.

Any reshipment may be subject to additional shipping charges.

9. Lost, Delayed, or Damaged Shipments

If a shipment appears lost, significantly delayed, or arrives visibly damaged, customers should contact us promptly.

Tatvakart will reasonably assist in coordinating with courier partners to investigate the shipment status.

Resolution timelines may depend on the courier's investigation process.

10. International Orders

For international shipments:

  • Delivery times may vary significantly.

  • Customs inspections may cause delays.

  • Import duties, customs duties, taxes, handling fees, or local charges are the sole responsibility of the customer unless expressly stated otherwise.

Tatvakart is not responsible for delays caused by customs authorities or regulatory agencies.

11. Force Majeure

Tatvakart shall not be liable for shipping delays or delivery failures resulting from circumstances beyond reasonable control, including:

  • Natural disasters

  • Severe weather conditions

  • Government restrictions

  • Customs delays

  • Strikes

  • Transportation disruptions

  • Pandemic-related restrictions

  • Internet or operational outages

12. Contact Information

For shipping-related inquiries, please contact:

Tatvakart

Email: support@tatvakart.com